Privacy and Policy

Effective Date: 20/07/2025

Welcome to Modexa.it (the “Website”), owned and operated by ABELIAMO. S.R.L., located in Italy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (EU Regulation 2016/679 - “GDPR”), as well as with Italian Legislative Decree no. 196/2003, as amended by Legislative Decree 101/2018.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

1. Data Controller

The Data Controller of your personal data is:

ABELIAMO. S.R.L.
Registered Office: VIA ALESSANDRIA 129, ROMA, Italy
Email: support@modexa.it

2. Types of Data Collected

We may collect and process the following categories of personal data:

Identification Data: First name, last name, company name (if applicable)
Contact Data: Email address, billing address, telephone number
Payment Data: Partial credit/debit card information via our PCI-compliant payment processors (e.g., Stripe)
Account Data: Login credentials, user settings, preferences
Usage Data: Logs, IP address, browser type, language, referral source, date/time of access
AI Interaction Data: Prompts, queries, and generated outputs submitted to our platform
Technical Data: Device identifiers, operating system, and other diagnostic data

3. Purpose and Legal Basis for Processing

We process personal data for the following purposes and under the legal bases permitted by GDPR:

Purpose	Legal Basis
To provide access to Modexa and its AI tools	Contractual necessity
To process payments	Contractual necessity and legal obligation
To manage customer service and support requests	Legitimate interest
To send service updates and essential communication	Legitimate interest or legal obligation
For marketing communications (only with your consent)	Consent
To ensure platform security and fraud prevention	Legitimate interest
To comply with legal obligations	Legal obligation

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.

Account and usage data: retained for as long as the user account remains active.
Inactive accounts may be deleted after 24 months of inactivity, with prior notification.
Financial and billing data: retained for 10 years in accordance with Italian tax laws.

5. Cookies and Similar Technologies

Our website uses technical and analytical cookies to enhance functionality and performance. You can manage or block cookies via your browser settings. For more information, please refer to our Cookie Policy.

6. Data Sharing and Transfers

We do not sell or rent your personal data. We may share it only with trusted third parties under the following conditions:

Service Providers (e.g., hosting, customer support, analytics, payment processors)
Legal Authorities, where required by law or in response to legal processes
Business Transfers, in case of a merger, acquisition, or asset sale

All third parties are required to respect data protection laws and act under our instructions (Data Processing Agreements are in place where required).

We may transfer data outside the European Economic Area (EEA) only where adequate safeguards are ensured (e.g., via Standard Contractual Clauses approved by the European Commission).

7. User Rights under GDPR

As a data subject, you have the following rights under the GDPR:

Right of Access – to know what data we process about you
Right to Rectification – to request correction of inaccurate data
Right to Erasure – to request deletion of your data (“right to be forgotten”)
Right to Restriction of Processing – to limit the use of your data in certain cases
Right to Data Portability – to receive your data in a structured format
Right to Object – to object to processing based on legitimate interest
Right to Withdraw Consent – for data processed on the basis of consent
Right to Lodge a Complaint – with the Garante per la Protezione dei Dati Personali (Italian Data Protection Authority) at www.garanteprivacy.it

To exercise these rights, contact us at: [Your DPO or Privacy Contact Email]

8. Data Security

We implement industry-standard technical and organizational measures to safeguard your personal data. These include but are not limited to:

SSL/TLS encryption
Secure hosting infrastructure within the EEA
Access controls and authentication
PCI-compliant payment systems
Regular security audits and updates

Despite our efforts, no system is 100% secure. Users are encouraged to use strong passwords and safeguard their login credentials.

9. Minors

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have collected data from a minor, please contact us immediately.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via email or prominent notice on the website.

Last Updated:20/07/2025

11. Contact Us

For any inquiries regarding your personal data or this Privacy Policy, please contact:

ABELIAMO. S.R.L.
Registered Office: VIA ALESSANDRIA 129, ROMA, Italy
Email: support@modexa.it